Our Services
We provide managed support for our Linux and Windows Virtual Private Servers (VPS), Cloud instances, and Dedicated Servers. Including private and public cloud environments. As business infrastructures can get very complicated, we work closely with our clients to structure a managed solution best-suited for their specific IT needs.
We provide customizable services because we understand our clients have unique requirements. Through this flexibility, we are focused on giving the client only what they need. Our comprehensive server support consists of certified engineers that provide critical services like managed backup and restores, constant monitoring, continuous malware and hack scanning, and comprehensive troubleshooting.
As we design and build our own services, we are highly knowledgeable about the hosting environments, thus we are able to deliver better reliability, improved security, responsive problem resolution, and an improved customer experience.
Services Provided
Performance & Proactive Monitoring
We provide real-time, continuous monitoring of your network connections and server accessibility. We track critical metrics like uptime percentage, latency, and connection failures, ensuring immediate alerting and a proactive response to maintain maximum service availability.
Managed Reboot
Gain direct, convenient control over your systems. Our self-service ‘Managed Reboot’ feature allows you to securely initiate system reboots from the user-end, without requiring coordination with on-site technicians, offering greater operational flexibility and saving you time.
Data Integrity with Backups & Recovery
Our robust data protection includes dedicated hardware backups, full, incremental, and continuous data backups (CDP), and secure snapshots. We facilitate fast, bare-metal recovery options to minimize recovery time objective (RTO), ensuring your critical data is always safe and quickly restorable.
KernelCare™ Rebootless OS Updates
Maintain absolute security without service interruption. Our automated KernelCare™ system applies the latest Linux kernel security patches instantly, without requiring a system reboot. This proactive, zero-downtime approach ensures your systems are always protected against emerging vulnerabilities.
Server Management
We utilize efficient, centralized system administration software to provide you with easy access and control over your environment. This tool streamlines the management of hardware health, firmware upgrades, and patch management, which is essential for organizational efficiency.
Server Hardening
We implement enhanced, multi-layered security measures to fortify your operating system and network stack, significantly reducing the attack surface. Our customizable hardening options and periodic security audits ensure your environment is aligned with industry best practices and resistant to compromise.
Server and Resource Monitoring
Using the industry leading Zabbix – we continuously track all critical server resources—including CPU utilization, Memory consumption, Disk I/O and usage, and network throughput. This data is vital for capacity planning, preemptive issue resolution, and guaranteeing an optimal end-user experience for your clients.
App Installation and Comprehensive Troubleshooting
Our certified engineering team provides expert assistance with the installation, configuration, and optimization of your key applications. We offer comprehensive, deep-dive troubleshooting and problem resolution to minimize performance bottlenecks and ensure smooth, reliable operations.
Security Services
Attacks have become more sophisticated. Our built-in layers of security ensures your data is kept safe and secure, especially when there is highly critical information being transferred.
Web Application Firewall (WAF)
We deploy and manage a powerful Web Application Firewalls (WAF) to inspect and filter inbound and outbound HTTP traffic. This critical layer of defense protects your web applications from common exploits like SQL Injection and Cross-Site Scripting (XSS), safeguarding your private hosted environment.
Advanced DDoS Protection
Given the increasing sophistication of Distributed Denial of Service (DDoS) attacks, our defense strategy includes real-time traffic analysis and automated scrubbing to filter malicious traffic. This advanced mitigation ensures business continuity and uninterrupted service availability, even under heavy attack.
Continuous Malware and Hack Scanning
Our advanced, automated scanning systems continuously monitor your environment for malware, rootkits, backdoors, and suspicious file changes. We provide immediate alerts and comprehensive remediation support to neutralize threats and maintain the integrity of your website and applications.
Supported Technologies
And many more!